We were genuinely disheartened to come across your review, as we had hoped your experience with us was enjoyable. It appears there was a misunderstanding regarding the $6.50 change at the end of your trip, which you graciously offered as part of the tip. Regrettably, our staff mistakenly assumed this arrangement was acceptable, although they did offer to promptly obtain the exact change from the nearest store. Upon seeing your review, we immediately recognized the oversight and made every effort to address it. Within minutes of your post, we attempted to reach out to you, even enlisting the help of Fishing Booker to facilitate communication.

We have since sent you a check to cover the $6.50 difference and included additional compensation for any inconvenience you may have experienced. Our ultimate aim is to ensure that every guest enjoys a 5-star experience, and we are deeply committed to upholding our reputation and providing exceptional service. Rest assured, we understand the importance of maintaining trust and satisfaction, and we are grateful for the opportunity to make amends.

We were genuinely disheartened to come across your review, as we had hoped your experience with us was enjoyable. It appears there was a misunderstanding regarding the $6.50 change at the end of your trip, which you graciously offered as part of the tip. Regrettably, our staff mistakenly assumed this arrangement was acceptable, although they did offer to promptly obtain the exact change from the nearest store. Upon seeing your review, we immediately recognized the oversight and made every effort... Еще