When we arrived, they were not located where they told us they were. They tried to overcharge us $200, I had to pull up bank statements to prove we had already paid a deposit. Tried to charge us for 9 people even though we were 7. Argued for 20 minutes about the cost and we lost that much time on the boat. Told us they were cash only upon arrival without mentioning it ahead of time even though we had paid deposit by credit card. Had to go find an ATM and pay $600 cash which also caused us to lose time on the boat. There was no air conditioning on the boat, and only 1 chair to sit and fish so 6 people had to sit in the 115+ degree cabin for 4 hours with no open windows or AC