I wanted to write this email before I posted on Fishing Booker, Yelp, and trip advisor.
Our trip started out with really no hellos or direction. We arrived early and stood on dock and heard some mumblings from Rudolph and Manny. We were finally allowed on the boat. Which was old and not to welcoming. As we motored out Manny told me how to hold rod and reel in fish. He did not explain anything to my 2 daughters or wife. No explaining of the hand line as well. As we trolled the first 1/2 hour we hooked 2 fish on the hand line. I sat in the chair and pulled in the hand line that was very slippery and both times the line slide through my hands about 2 feet and created some slack. The fish got off. Manny both times was very upset and said “this is fishing and this is serious business” as if I did not want to catch a fish or it was my fault. This made for a very very uncomfortable position for me and my family for the next 2 hours. His mannerisms and facial expressions should he was very pissed off. At this point I was debating to go tell Rudolph to turn the charter around and get us off the boat. But i kept quiet as this was my family’s first charter. I myself have been in about 10 fishing charters.
During the four hours your crew had little to no conversation with us. Manny chain smoked throughout the 4 hour trip. It was really unbelievable that we just sat there. We caught a few fish and other than that nothing positive.
But in the end you are i a service business and your crew was not friendly, talkative, hospitable, or even fun. The boat on the outside lookas if it was falling apart and the inside looked like a dirty men’s locker room. The charters I have fished before where definitely not like this one.
I would like to know what if anything you will do to defray the cost incurred on this terrible trip? If you at least had a better crew that could/would engage the customer it would go a long way.
I will never book another trip with Mahi Mahi charters. Peter has 3 boats and a crew that is not friendly. I feel like he is squeezing every dollar he can to make a buck….
I wanted to write this email before I posted on Fishing Booker, Yelp, and trip advisor.
Our trip started out with really...