Hi, Chet! I’m sorry you didn’t enjoy your fishing experience with our crew. I would love to learn how our crew and boat did not meet your expectations. Please message me so we can discuss your concerns. We would appreciate the opportunity to be able to rectify any issues. Your concerns are important to us.

UPDATE:  After speaking with our crew, I wanted to follow up regarding your experience.

While the bite started off slow, we’re glad the crew was ultimately able to get you on some action and land a keeper. That said, we understand the day may not have met all your expectations, and we appreciate the opportunity to clarify a few points.

Due to the weather conditions and the presence of small children on board, our captain made the decision-along with most other charters that day—to remain within the bay and channel. Safety is always our top priority, especially when young passengers are involved. With one of the children asleep during much of the trip, and given the choppy seas further out by the jetties, our captain felt staying closer to shore would provide a safer and more comfortable experience for everyone on board.

We’re sorry that the weather and bite weren’t ideal and appreciate your understanding. We value your feedback and hope to have another opportunity to provide you with a better day on the water in the future.

Hi, Chet! I’m sorry you didn’t enjoy your fishing experience with our crew. I would love to learn how our crew and boat did not meet your expectations. Please message me so we can discuss your concerns. We would appreciate the opportunity to be able to rectify any issues. Your concerns are important to us. UPDATE:  After speaking with our crew, I wanted to follow up regarding your experience. While the bite started off slow, we’re glad the crew was ultimately able to get... Еще

Good morning, Michele. Our sincerest apologies for the disappointment your guys experienced during their fishing charter with us. We understand how important it is to make special occasions like Father’s Day memorable and enjoyable, and it’s disheartening to learn that the trip fell short of your expectations.
We completely understand your concerns regarding the amenities on board. Our goal is to provide a comfortable and enjoyable fishing experience. After looking into the matter, I can confirm that there was indeed iced water available in a built-in cooler on the boat, as well as a porta-potty in the hold, as mentioned in the description and the email we sent you. However, we may have failed to adequately communicate the location of these facilities to your guests. For that, we deeply apologize.
Regarding the fishing experience itself, Captain Tyler is an experienced and enthusiastic captain who is passionate about providing the best fishing opportunities for our guests. It’s disheartening to hear that this was not evident during your guest’s trip. We understand the importance of finding the best spots for fishing, and while not every day guarantees a big catch, the captain tries his hardest.
Rest assured, we will address these issues and take any the necessary steps to prevent such issues from occurring again.
Once again, we offer our deepest apologies for the negative experience your guests had.

Good morning, Michele. Our sincerest apologies for the disappointment your guys experienced during their fishing charter with us. We understand how important it is to make special occasions like Father’s Day memorable and enjoyable, and it’s disheartening to learn that the trip fell short of your expectations. We completely understand your concerns regarding the amenities on board. Our goal is to provide a comfortable and enjoyable fishing experience. After looking into the matter, I... Еще